As long as your order hasn’t been dispatched, we can cancel it for you for a full refund.
Please call us on 01223 904 908 as soon as possible. If we are not open, please try again as soon as we are next open to stop the order from being dispatched.
As long as your order hasn’t been dispatched, you can change an item on your order for another item of the same price.
We cannot change anything else on the order once it has been placed. If you would like to change it, you’ll need to call us to cancel your order and then place your order again with the correct details online.
Please call us on 01223 904 908 as soon as possible.
As long as your order hasn’t been dispatched, you can remove an item from your order.
If you qualified from FREE delivery, this may be adjusted if the amount falls below the threshold.
If you would like to remove an item from your order, you’ll need to call us to make sure it’s removed and refunded before it’s dispatched.
Please call us on 01223 904 908 as soon as possible.
As long as your order hasn’t been dispatched, you can change the delivery method on the order.
If you would like to change the delivery method for your order, you’ll need to call us to make sure it’s either, if upgrading; invoiced and paid for or, if downgrading; refunded before it’s dispatched.
Please call us on 01223 904 908 as soon as possible.
We cannot change the delivery address on your order once it has been placed.
If you would like to change it, you’ll need to call us to cancel your order and then place your order again with the correct details online.
To cancel your order, please call us on 01223 904 908 as soon as possible.